Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to tell us about your experience with one of the betting sites not on GamStop we cover? This page explains how to get a message to us and what we do with it once it arrives.
The Best Way to Reach Us
Email is the quickest and most reliable route. Send your message to [email protected] and a member of the team will read it — we do not rely on automated replies to do the work for us.
A short line about what your message concerns helps us route it properly. Whether it's about a specific operator, a bonus term, or something on our non GamStop casinos guide, telling us up front means a faster, more useful reply.
What We Can Help With
- Questions about a listed brand — If you want more detail on how Betmica, Kikibet, Betninja or any other operator on this site was assessed, ask and we'll explain our reasoning.
- Corrections — Welcome offers, wagering conditions and site details change. If something you find on an operator's own site doesn't match what we've published, tell us and we'll check it.
- Content suggestions — If there's a topic around casinos not on GamStop, payment methods, or how self-exclusion works that you think we've missed, let us know.
- Feedback on your experience — If you've used one of the sites we mention and had a good or bad time with deposits, withdrawals or support, we're interested in hearing it.
- Support and self-exclusion questions — If you or someone close to you is looking for guidance on gambling controls, including how self-exclusion schemes work, mention this in your message and we'll point you towards the right resources.
What We Can't Do
We're an independent comparison resource, not a customer service desk for any of the operators we list. We can't process withdrawals, resolve account disputes or access anyone's casino account on their behalf. For issues with a specific deposit, bonus or account, the operator's own support team — usually reachable through live chat or email on their site — is the right first port of call. If you've tried that route and want to raise a broader concern about how a brand is presented on this site, we're happy to look into it.
How Long a Reply Takes
We aim to respond within two working days. Messages that need fact-checking against an operator's current terms — for example a welcome offer figure or a wagering requirement — sometimes take a little longer, since we won't confirm anything we haven't verified. During busier periods, please bear with us; every message does get a reply.
A Note on Age and Responsible Use
This site is intended for adults aged 18 and over. If your message touches on concerns about your own gambling or someone else's, say so plainly — we treat those messages with care and will signpost appropriate support rather than offer casual advice.
Thank you for reading this far and for considering getting in touch. Whether it's a correction, a question, or just feedback on how we've covered betting sites not on GamStop, we'd genuinely like to hear from you.